FAQs
Where are you located?
We are located in Montreal, Canada.
What are your Shipping Policies?
*All items are shipped by Canada Post.
*Kits will be shipped in 1-2 Business Days. Larger orders might take more time. Depends on how many orders I’m working on, first come, first serve. Feel free to send a message and ask.
* Ready-to-ship items will be shipped ASAP once the payment goes through.
*If you need an item for a specific date, please get in touch with us before paying so we can confirm you'll be able to receive it on time.
What about Returns and Exchanges?
Due to the nature of our products, we don't accept returns, exchanges, or cancellations
But don't hesitate to contact us if you have any problems with your order.
Can I sell finished items from your patterns?
You can sell finished items; give us credit by providing a link to our shop. However, distribution of the pattern electronically or in hard copy form is prohibited.